Hoval
Hoval is a leading international company providing indoor climate solutions, including heating and ventilation systems.
Hoval “We have been lucky enough to find an Account Manager that not only actually listens to our requirements but moves mountains to get us the vehicles we want in the timeframe we need.”
The Challenge
After a decade-long absence, Hoval sought a fleet partner that could align with their evolving criteria and business needs. As a company that values local relationships, they required a provider that could offer more than just a transaction; they needed a partner capable of understanding their specific requirements and demonstrating the commitment necessary to rebuild a trusted professional relationship.
The Solution
Toomey Leasing Group re-engaged with Hoval by prioritising a consultative approach. By understanding Hoval’s increasing list of criteria, our account management team focused on active listening and diligent vehicle sourcing. This process ensured that every request was met with a clear assessment of availability, removing the friction often associated with complex procurement and ensuring that the client remained informed from the initial quote through to final delivery.
The Outcome
Since returning to Toomey Leasing Group, Hoval has experienced a consistent, issue-free service. The partnership has provided them with a reliable point of contact who manages the nuances of vehicle procurement, allowing Hoval to secure the vehicles they require within their necessary timeframes. The success of this collaboration highlights the efficiency of having an account manager who acts as an extension of the client’s own team.
Highlights
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Re-established a successful long-term partnership based on local business values.
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Benefited from an account management approach that prioritises listening to specific client criteria.
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Achieved consistent, issue-free service from the initial quotation through to vehicle delivery.
- Gained reliable, transparent communication regarding vehicle availability and sourcing.
