Hygiene Contracts Limited
A compliance company dealing with the health and safety of water and air primarily within healthcare settings.
Hygiene Contracts Limited “We have a single account manager provided and still with us from day one, who is there on call no matter what”
The Challenge
Before working with Toomey Leasing Group, Hygiene Contracts Limited operated a fleet of 18 vehicles supplied by another provider, but experienced persistent operational friction. Vehicles frequently arrived damaged or with pre-existing issues, while securing new deliveries proved extremely challenging due to long delays and frequent substitutions involving alternative, nearly-new vehicles.
Compounding these operational disruptions, account managers changed routinely, and British Vehicle Rental and Leasing Association (BVRLA) rules were reinterpreted at each vehicle return. This created ongoing administrative pressure and uncertainty for a business focused on running its core operations.
The Solution
Working with Toomey Leasing Group changed how fleet management was handled by replacing inconsistent support with a stable, personal partnership. Hygiene Contracts Limited was provided with a single dedicated account manager who has remained in place from day one, providing on-call support for any operational query.
Supported by an experienced in-house team, Toomey ensured rapid vehicle sourcing whenever additional units were required. Today, the business operates a streamlined fleet of 14 Renault Trafic vans, 4 Peugeot Partner small vans, and 5 Hyundai Kona cars supplied and maintained by Toomey Motors. This transition removed the need for a dedicated in-house fleet manager, delivering cost predictability and commercial confidence.
Key Success Factors
Dedicated single point of contact:
Working with a consistent account manager from day one ensured clear communication, personal relationships, and deep familiarity with business requirements.
Responsive operational support:
The backing of an accessible support team allowed for rapid vehicle sourcing and a willingness to resolve operational queries relentlessly and quickly.
Streamlined fleet composition:
Consolidating a mixed fleet of 23 vehicles (vans and cars) through a single provider simplified ongoing management and vehicle maintenance.
Administrative relief:
Removing the need for a dedicated in-house fleet manager gave leadership peace of mind around ongoing costs and freed up time to focus on running the business.
Highlights
- 23 vehicles supplied and maintained
- Single dedicated account manager from day one
- Complete peace of mind around ongoing costs
