Trail Group

Trail Group provides passive and active fire protection, waking watch and security guarding, electrical services, construction and planned maintenance, giving you a single contractor for every aspect of your building.

Trail Group

“As part of our fleet expansion programme, we partnered with Toomey Leasing to procure and deliver seven new vans into our operation. From the initial enquiry through to vehicle handover, Toomey Leasing demonstrated a high standard of professionalism, customer service, and commitment that ensured a smooth and successful experience.”

The Challenge

We required the delivery of seven vans within a defined timeframe to support our operational requirements. Beyond simply sourcing vehicles, we needed a leasing partner that could:

Provide expert guidance throughout the process.
Coordinate vehicle delivery efficiently.
Maintain clear and consistent communication.
Offer a comprehensive solution beyond the vehicles themselves.
Deliver on commitments and timelines.

Selecting the right partner was therefore critical to ensuring minimal disruption and maximum confidence in the procurement process.

The Solution

Toomey Leasing provided a complete end-to-end service, managing the process from vehicle selection through to delivery and handover. Their team remained engaged throughout, ensuring that any questions were answered quickly and that progress updates were provided at every stage.

The result was the successful delivery of all seven vans, enabling us to deploy the vehicles into service with confidence and without unnecessary delays.

Key Success Factors

Outstanding Customer Service
From our first interaction, the Toomey Leasing team demonstrated a genuine commitment to understanding our needs. They were approachable, knowledgeable, and responsive, creating confidence that we were working with a partner who prioritised customer satisfaction.

Their willingness to go the extra mile ensured that our requirements were fully understood and delivered against, making the entire experience straightforward and stress-free.

Support Throughout the Journey

One of the most impressive aspects of working with Toomey Leasing was the level of support provided throughout the project. Rather than simply processing an order, they acted as a trusted advisor, guiding us through each stage and helping to manage expectations around delivery times and vehicle preparation.

This proactive support ensured we felt informed and supported from start to finish.

Delivering on Their Promises

In fleet procurement, reliability is vital. Toomey Leasing distinguished themselves by doing exactly what they said they would do.

Whether attending meetings, providing updates, or coordinating deliveries, their team consistently followed through on commitments. In an industry where delays and changing timelines can often occur, their reliability gave us confidence and helped maintain momentum throughout the project.

Offering the Complete Package

Toomey Leasing offered far more than vehicle supply. Their ability to provide a complete leasing solution simplified the process significantly, reducing the amount of coordination required from our side.

By bringing together expertise, support, vehicle management, and delivery coordination, they created a seamless experience that allowed us to focus on our business priorities while they managed the logistics.

Clear and Consistent Communication

Communication was a standout feature of the partnership. Throughout the project, Toomey Leasing kept us regularly updated on progress, delivery schedules, and any developments requiring our attention.

Their proactive approach meant there were no surprises, and any questions or concerns were addressed quickly. This transparency helped build trust and ensured all stakeholders remained aligned throughout the process.

Our experience with Toomey Leasing has been overwhelmingly positive. Their excellent customer service, ongoing support, reliable delivery, comprehensive offering, and clear communication combined to create a seamless vehicle procurement experience.

The delivery of our seven vans was handled professionally from beginning to end, and Toomey Leasing proved themselves to be a trusted partner that genuinely values its customers. Based on this experience, we would have no hesitation in recommending Toomey Leasing to organisations seeking a dependable and customer-focused fleet leasing provider.

Highlights

Successful delivery of seven vans.
A smooth and well-managed procurement process with strong communication throughout.
Reliable and responsive customer support.
A comprehensive leasing solution that reduced administrative effort.